Terms and Conditions
SECURITY & IDENTITY VERIFICATION POLICY By enrolling in a course with License Solution, you agree to comply with all identity verification protocols required by state regulations and our internal policies. Any attempt to misrepresent your identity or circumvent the course requirements may result in removal from the course, denial of certification, forfeiture of fees, and possible legal consequences. Unauthorized course participation—such as having another individual complete any portion of the course on your behalf—is strictly prohibited and may lead to disqualification and reporting to relevant regulatory authorities. You certify that all personal information you provide to License Solution is accurate and truthful. In cases where identity verification is required, you may be asked to submit a Statement of Assurance or other documentation to confirm your identity. Failure to comply with these requirements may result in course termination without refund.
License Solution may, where permitted by law, verify your identity using information from third-party databases, which may include public records, driving records, and other relevant data sources. This process is solely for the purpose of fraud prevention and regulatory compliance. In certain states, we may be required to collect additional personal information to meet state licensing or reporting requirements.
COURSE ACCESS AND EXPIRATION POLICY Students have one (1) year from the date of enrollment to complete their coursework. This access period applies to all our California licensing courses. If additional time is needed after the one-year mark, students may be offered a discounted extension option, subject to eligibility and course availability.
Please note that regulatory guidelines set by the state may influence whether extensions are permitted or how they are applied. For more information about your course access or to inquire about an extension, reach out to our support team.
SUBCRIPTION BILLING POLICY Students may choose to re-enroll or extend their course access with a monthly subscription of $10, which automatically renews each month until canceled.
By enrolling in a subscription plan, you acknowledge and agree that:
You are solely responsible for managing your subscription and ensuring it is canceled when no longer needed.
All cancellation requests must be submitted via email to sales@licensesolution.com.
License Solution is not responsible for charges incurred on active subscriptions that were not properly canceled by the student.
To avoid future charges, you must contact us before your next billing cycle. We’re happy to assist you at any time and can confirm your cancellation once received in writing.
For assistance, email us at sales@licensesolution.com or call us at 888-714-0566 with any questions.
REFUND POLICY Students may apply in writing to License Solution, Inc., mailing address, 2700 Neilson Way unit #731 or EMAIL within 15 days from the date of enrollment to cancel and receive a refund for the full tuition. All License Solution, Inc. materials must be returned in excellent condition at the time of cancellation; the materials should not be soiled, torn or marked upon (if hard copy textbook materials were shipped and part of your order). Refunds are not provided if any work has been submitted and/or any certificates issued for course completion.
100% MONEY BACK GUARANTEE
Students enrolled in a qualifying License Solution Silver or Gold Package are covered by our 100% Money Back Guarantee. If you do not pass the California real estate salesperson licensing examination on your first attempt, License Solution will refund 100% of the enrollment fee you paid to License Solution for your qualifying Silver or Gold Package. No questions asked.
The guarantee applies only to your first attempt at the California real estate salesperson licensing examination, and that first attempt must occur within your original one-year enrollment period with License Solution.
The guarantee is limited to one refund per student. Re-enrollments or extensions beyond the original one-year enrollment period are not eligible for the 100% Money Back Guarantee.
To request your refund, contact License Solution at sales@licensesolution.com and provide documentation showing that you did not pass your first attempt at the California real estate salesperson licensing examination.
For purposes of this guarantee, the refund applies to the amount actually paid directly to License Solution for the qualifying Silver or Gold Package. The guarantee does not include examination, application, fingerprinting, licensing, or other fees paid to the California Department of Real Estate or any other third party.
